Privacy Policy

Effective date: Nov 19, 2024

What is this Privacy Policy for?

This privacy policy is for the website www.remarkableminds.org and the business of Remarkable Minds Ltd. It governs the privacy of those who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website, and the website owners. Furthermore, the way we process, store, and protect user data and information is also detailed within this policy.

The Information We Collect

The type of information we may collect includes:

1. Your full name
2. Your address and postcode
3. Your contact information (such as your email address)
4. Your payment details
5. General information about yourself (such as your interests, your experience with our services and products, or other services and products, and your contact preferences)
6. Information relating to your use of our services

How We Use Your Information

1. To provide products and services that you have requested.
2. To send communications and administrative emails about the services, our products, and updates to your account.
3. To analyze, benchmark, and conduct research on user data and user interactions with the services and our products.
4. For our internal record-keeping.
5. To contact you to answer any queries you may have.
6. Marketing.

The Website

The website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all NZ national laws and requirements for user privacy.

Use of Cookies

The website uses cookies to enhance the user’s experience while visiting the site. Where applicable, this website uses a cookie control system allowing users, on their first visit to the website, to allow or disallow the use of cookies on their computer/device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take the necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website but will not store, save, or collect personal information. You can read Google’s privacy policy here for further information.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until it is no longer required or has no use, as detailed in the Data Protection Act 1998 and the GDPR regulations. Every effort has been made to ensure a safe and secure form-to-email submission process, but users are advised to use such forms at their own risk.

The website and its owners use any information submitted to provide further information about their products/services or to assist in answering questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates; however, you have the express ability to unsubscribe at any time. This is not an exhaustive list of your user rights regarding receiving email marketing material.

Your details are not passed on to any third parties.

Collecting, Controlling, and Processing Data

• The website requires visitors to opt-in to receive future information from us.
• We specify the method of communication to the user via the opt-in process.
• We do not pass information on to third-party companies.
• A record is held regarding how consent is acquired.
• The processing of data for marketing purposes complies with the latest GDPR/PECR regulations.
• All data is held within a cloud-based encrypted location, including a compliant CRM and/or email marketing system. No data is held on local drives individual computers.
• We delete any irrelevant or excessive personal data that is surplus to requirements for marketing purposes.
• All ‘prospect’ data we hold is used solely for marketing purposes.
• We have procedures in place to address inaccuracies and complaints should they arise.
• When using data to market by email and post, the information provided includes our contact details.

Email Newsletter

We operate an email newsletter program used to inform subscribers about products and services supplied by this website as well as provide useful information on the topic of neurodiversity. Users can subscribe through an online automated process should they wish to do so, but they do so at their discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions comply with Spam Laws and GDPR regulations. All personal details relating to subscriptions are held securely in accordance with the Data Protection Act 1998 and subsequent EU GDPR regulations introduced in May 2018. No personal details are passed on to third parties or shared with companies or people outside the company operating this website.

Under the Data Protection Act 1998/GDPR, you may request a copy of personal information held about you by this website’s email newsletter program. A fee may be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities. Subscriber activity is tracked and stored in a database for future analysis and evaluation, including activities such as opening emails, forwarding emails, clicking on links, and other metrics. This information is used to refine future email campaigns and provide more relevant content.

Subscribers can unsubscribe at any time through an automated system detailed in the footer of each email campaign. If an automated unsubscription system is unavailable, clear instructions on how to unsubscribe will be provided.

External Links

Although this website only includes quality, safe, and relevant external links, users are advised to adopt caution before clicking any external web links mentioned throughout this website (e.g., clickable text, banners, or image links).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should note they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links.

Adverts and Sponsored Links

This website may contain sponsored links and adverts, typically served through our advertising partners. Clicking on such adverts may send users to the advertiser’s website through a referral program that may use cookies. Users are advised to click on sponsored external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting such external links.

Social Media Platforms

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions, as well as the privacy policies, of each respective social media platform.

Users are advised to use social media platforms wisely, and the website will never ask for personal or sensitive information through these channels. Users wishing to discuss sensitive details should contact us via primary communication channels such as telephone or email.

GDPR Specific Information

• Data Controller: Rebecca Smith
• Lawful Basis: “Consent” for all databases and “Contract” for processing payments of products or services

How to Contact Us

If you have any questions regarding our Privacy Policy or how we collect, use, and share your data, you may contact us as follows:

Email: [email protected] 

Address:
Remarkable Minds Ltd
13a Felstead Street
Birkenhead, Auckland, 0626
New Zealand